Tips for assisting communication for a person who uses a device

  • Stand or sit in front or to the side of the person  – avoid looking over the person’s shoulder unless they ask you to read the screen
  • Wait for the person to finish their message. Do not interrupt or guess without permission. The person may want to finish spelling the full word because their full sentence will not sound right on the device if the words are unfinished.
  • Tell the person if you don’t understand and if necessary, prompt them to repeat the message or ask if you can read the screen on the device