Assisting a person to understand what is being said

The person you are assisting may want you to check that they are understanding what the other person is saying.

They may also want you to ask the person to:

  • Speak up but not to shout when talking to them
  • Speak more clearly or more slowly
  • Face them so that they can see your mouth when speaking
  • Move to a quiet place so that they can concentrate on what is being said
  • Use everyday language without jargon and terminology
  • Use short simple sentences
  • Pause between sentences so that they have time to process what is being said