Recognizing when a person may not understand

There are many ways that a person may demonstrate that they are not understanding. They might:

• Look confused
• Shrug their shoulders
• Get distracted
• Lean forward to hear better
• Not respond to questions
• Answer questions inconsistently
• Answer questions inappropriately
• Agree with everything that is said
• Get agitated or frustrated
• Move around or act out
• Start up another activity