Extra support for a person to understand what is being said

If more support is required, the person you are assisting may want you to:

  • Explain words and concepts that are used
  • Rephrase things in ways they understand
  • Relate what is said to their life experiences
  • Show pictures, objects, maps, photographs or diagrams to help them understand
  • Ask them if they want more information
  • Ask them if they have any questions